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We can't print samples of your design but we are more than happy to offer you samples of the fabric base.
Usually it takes up to 5 weeks from closing date to dispatching your order.
Sometimes the delays with production of your order might occur which is out of our control. If this happens to your order we will keep you updated by email.
DESIGN FILE REQUIREMENTS
Before sending us your design file please ensure it has the correct format, scale and repeat and it isn't altered in any way (saved as a photo, cropped or resized). You are fully responsible for providing us with the correct artwork. We will not be checking your files and will not be liable for any printing issues that might occur due to the above reasons.
Please note that due to differing lighting and monitor settings it is likely that the colours on printed fabrics can look slightly different to your original design seen on screen. Colours might also differ when printed on different fabric bases.
By placing an order you confirm you have full rights for the artwork.
We accept no responsibility for any infringement of any patent, copyright, registered design or trademark of any 3rd party. It is the buyer's entire responsibility to obtain any necessary licences or permissions and the buyer hereby agrees to indemnify us against all claims, actions, proceedings, costs and losses out of such an infringement.
SENDING YOUR DESIGNS
Please send us your designs to email@example.com stating your order number and numbers of metres you require per each design if you are sending more than one.
For big size files you can use weTransfer.
If any design/artwork/graphics/logos/text appears to be offensive or unacceptable We reserve the right to refuse the print.
Orders for Custom printed fabrics CAN NOT be cancelled or returned.
The fabrics will be thoroughly checked for any flaws before dispatch.
Rarely fabrics might have slight imperfections including, bot not limited to, a smudge, colour fleck, white fleck, tiny hole or blemish on the fabric or along the selvage.
If these flaws affect less than 5% of the total area of the fabric we won't be offering a refund or discount.
If the fabric has flaws affecting more than 5% of the total area or faulty we will offer you a partial refund or a reprint if the fabric has major flaws.
Please get in touch with us within 14 days of receipt of your order at firstname.lastname@example.org if there is any issue with your fabric.
If you have any other questions please do get in touch at email@example.com